Hema Alwis
Personal Assistant
270/Morris Road, Hoppers Crossing
3029 – Victoria
Tel -03-97346842/ 0432260372
My experience as a Personal Assistant and Reception/Administrative Assistant have enabled me to hone my skills as an organised, responsible, multi-tasker who thrives in a busy, dynamic environment. I am valued for my positive attitude, attention to detail, loyalty and resourcefulness, as well as my computer skills.
· Acting as the Manager’s first point of contact with people from inside and outside the organization
· Providing administrative and secretarial support in various Office environments including Foreign Missions
· Organizing schedules & meetings for management
· Liaising with different nationals when arranging social engagements, Protocol & official entertainments
· Actively participated in organizing Sri Lanka promotional events and charity events in Foreign countries
· Maintained accurate, up-to date comprehensive and confidential files and records
· Efficient provision of administrative and secretarial support for management.
· Good skills in MS Office suite - MS Word including mail merge, Excel, PowerPoint, MYOB.
· Responding to correspondence
· Outstanding typing skills, Provision of Gregg shorthand, taking of meeting minutes and proficient in use of office equipment
· Enthusiastic and highly motivated outlook
2008-current
Port Melbourne Neighbourhood House
Volunteer - Part-time Receptionist/Admin Assistant
Responsibilities:
· Screening telephone calls, enquiries and requests, and handling them when appropriate, greeting and looking after visitors
· Assisting people for enrolling courses, distribution of brochures outlining
· Neighbourhood House services
· Computer work (MS word/Excel)
2008
Australian Red Cross
Volunteer Part time Admin Assistant
Responsibilities:
· Providing administrative support to Events Coordinating officer in a timely and courteous manner
· Filing correspondence
· Preparing spreadsheets
· Sorting mail
2007
Ministry of Foreign Affairs, Sri Lanka
Personal Assistant
Responsibilities:
· Dealt with incoming email, faxes and post, with correspondence and writing letters, and taking dictation and minutes.
· Preparing spreadsheets
· Mail duties, email, attending to telephone calls, fax
2002 -2007
Sri Lanka Embassy, Warsaw, Poland
Personal Assistant
Responsibilities:
· Producing documents, briefing papers, reports and presentations
· Carrying out background research and presented findings into subjects the manager is dealing with
· Organising and attending meetings, and ensuring the manager is well prepared for meetings.
· Continuously liaising with clients, suppliers and other staff and standing in for the manager, making decisions and delegating work to others in their absence.
· Screening telephone calls
· Organising and attending for international Bazaar and events as a team member
· Dealing with incoming email, faxes and post, with correspondence and writing letters, and taking dictation and minutes.
· organise tea/coffee for locals & foreign guests
1999 - 2002
Ministry of Foreign Affairs, Sri Lanka
Personal Assistant, Missions Abroad Function
Responsibilities:
· Team Member - responsible to several directors
· Screening telephone calls, dealing with daily mail, filing, faxes and e-mail
· Taking dictation and minutes
· Preparing spread sheets
1995 - 1999
Sri Lanka High Commission, New Delhi, India
Sri Lanka Embassy Teherán, Irán
Personal Assistant
Responsibilities:
· Screening telephone calls, enquiries and requests, and handling them when appropriate
· Greeting and looking after visitors and organizing and maintaining diaries and making appointments.
· Dealing with incoming email, faxes and post, with correspondence and writing letters, and taking dictation and minutes.
· Producing documents, briefing papers, reports and presentations, carried out background research and presented findings into subjects the manager is dealing with, organized and attended meetings, and ensured the manager is well prepared for meetings.
· Continuously liaising with clients, suppliers and other staff and stood in for the manager, making decisions and delegating work to others in their absence.
PROFESSIONAL DEVELOPMENT & QUALIFICATIONS
· Completing Overseas Professional Course in NMIT, Collingwood
· Certificate III Business Administration Course in Victoria University (TAFE)
· Windows Based Application Packages, Ministry of Finance & Planning Colombo, Sri Lanka
· Confidential Secretary Course Polytechnic Limited, Colombo, Sri Lanka
Ms.Joanna Kozakiewicz
Education & Marketing Coordinator
Port Melbourne Neighbourhood House
Cnr Nott & Liardet Sts, Port Melbourne
PO Box 721, Port Melbourne, VIC 3207
Tel. +61 39645 1476
Fax + 61 3 9645 4539
mailto:joanna@pmnh.org.au
http://www.pmnh.org.au/
Ms.Hilda Green
Events Officer
23-47 Villiers Street North Melbourne VIC 3051
P.O Box 9949, MELBOURNE 3001
Tel +61 3 8327 7742 | Mob 0400 515 815
Fax +61 3 8327 7900
mailto:hgreen@redcross.org.au
http://www.redcross.org.au/